How to use Multifactor authentication

This article summarizes how to use the MFA and how it will affect the fellow users

• Account owner can turn ON or OFF the MFA under settings---->account profile:
  
• Only Account Owners can choose whether MFA is mandatory or optional for their users in the organization.
• If account owner turns ON the MFA, by default under user profile the MFA type EMAIL OTP  is triggered.
  
• Once they keep mandatory, then MFA will be enabled [by default] for all the users, and the users CANNOT turn it off.
• If they choose optional, then MFA will be enabled [by default] for the users, but the users can turn ON/OFF the feature.
• When MFA is enabled, and the user tries to login (dashboard), they will see an OTP input screen, after the email and password have been entered correctly
  
• OTP will be sent  on an email as shown below:
  
• Entering the valid OTP will verify the user and they will be redirected to the dashboard.
• OTP will be valid for only 10 minutes
• If the user enters an incorrect OTP 5 times, consecutively, then they will get blocked from logging on to the dashboard for next 10 minutes
• Notification will be sent to his email address

For any queries, kindly email at support@siera.ai or call at 512-817-0702