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General FAQ
General FAQ
IT
Installation and Setup
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Data Deletion and Retention
IoT Devices
SIERA.AI S3
SIERA.AI S2
Management
Asset Management
Worksite Management
User Management
Alerts Management
Checklists
Add Checklist
Edit Checklists
Inspections
Reporting and Analytics
Inspection Reports
Incident Reports
Settings
Account Profile
User Profile
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Pricing
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Trials and Demos
Service Regions
Services Fee
Integrations
REST APIs
Custom Integration Services
Partnerships
OEMs
Resellers
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Support
General FAQ
General FAQ
IT
Installation and Setup
Training
Data Deletion and Retention
IoT Devices
SIERA.AI S3
SIERA.AI S2
Management
Asset Management
Worksite Management
User Management
Alerts Management
Checklists
Add Checklist
Edit Checklists
Inspections
Reporting and Analytics
Inspection Reports
Incident Reports
Settings
Account Profile
User Profile
System Settings
Pricing
Buying Options
Trials and Demos
Service Regions
Services Fee
Integrations
REST APIs
Custom Integration Services
Partnerships
OEMs
Resellers
General FAQ
Frequently Asked Questions.
How does the collapsible navigation menu work on the dashboard?
What is the difference between S2 and S3 SIERA.AI system?
How do I contact SIERA.AI Customer Support?
Where is SIERA.AI located?
How do I contact support?
What facilities have you installed SIERA.AI products in?
IT
I cannot login or use the SIERA.AI dashboard
What cybersecurity policies does SIERA.AI have in place?
What are the cellular specifications for SIERA.AI products?
Can I track a stolen device on GPS?
What is the typical network bandwidth utilization for the Siera Safety System?
How are software updates taken care of?
Can you install an on-premise server instead of doing a public cloud deployment?
What WiFi networks does SIERA.AI support for its products?
Is the SIERA.AI Safety System S3 dependent upon a WiFi signal to operate? If the WiFi goes down, how does that affect the system?
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Installation and Setup
Can I access other (non-SIERA.AI) applications on SIERA.AI tablets?
How do I register my company account on the Dashboard?
How do I install SIERA.AI products?
FAQs for Installation and Implementation of S3 and S2 devices.
Do I Need Manufacturer Approval to Install Telematics/Access Control
Is there a limit to facility size for SIERA.AI devices?
Does SIERA.AI provide its own technicians for installation?
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Training
How do I get my forklift operator certificate?
Dashboard Training Video
Can SIERA.AI train our employees to install devices?
Does SIERA.AI provide enterprise software training?
Data Deletion and Retention
What is the Data Retention Period for the data on cloud?