How to change incident alert and report recipients

This article shows you how to choose who receives reports and alerts in your organization.

  1. In the left menu pane, click on the "Settings" tab.
  2. Select System Settings.
  3. Select Notification Settings.
  4. Select which alert recipient you would like to change, e.g., Incident Alerts, Account Summary etc.
  5. Designate which users should receive incident alerts by clicking the toggle switch next to their user type to turn alerts on/off.