---
title: How to change incident alert and report recipients
description: This article shows you how to choose who receives reports and alerts in your organization.
---

[Skip to content](https://support.siera.ai/kb/how-to-change-incident-alert-recipients#main-content)

English

Show submenu for translations

[Submit Support Request](https://support.siera.ai/kb/kb-tickets/new?hsLang=en)

![Logo Only White w  Color (.png med).png\]](https://support.siera.ai/hs-fs/hubfs/Logo%20Only%20White%20w%20%20Color%20(.png%20med).png?height=40&name=Logo%20Only%20White%20w%20%20Color%20(.png%20med).png)

- [Default HubSpot Blog](https://siera-4241209.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://siera-4241209.hs-sites.com/blog)
- English
  
  Show submenu for translations
- [Submit Support Request](https://support.siera.ai/kb/kb-tickets/new)
- Go back to SIERA.AI website

 Go back to SIERA.AI website

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Support](https://support.siera.ai/kb?hsLang=en)
2. [Management](https://support.siera.ai/kb/management?hsLang=en)
3. [Alerts Management](https://support.siera.ai/kb/management?hsLang=en#alerts-management)

# How to change incident alert and report recipients

## This article shows you how to choose who receives reports and alerts in your organization.

<iframe data-hsv-src="https://play.hubspotvideo.com/v/4241209/id/70006582181" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="70006582181" data-hsv-style="" data-hsv-width="688" data-hsv-height="387" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

1. In the left menu pane, click on the "Settings" tab.
2. Select System Settings.
3. Select Notification Settings.
4. Select which alert recipient you would like to change, e.g., Incident Alerts, Account Summary etc.
5. Designate which users should receive incident alerts by clicking the toggle switch next to their user type to turn alerts on/off.

- [General FAQ](https://support.siera.ai/kb/general-faq?hsLang=en#main-content)

    - [IT](https://support.siera.ai/kb/general-faq?hsLang=en#it)
    - [Installation and Setup](https://support.siera.ai/kb/general-faq?hsLang=en#installation-and-setup)
    - [Training](https://support.siera.ai/kb/general-faq?hsLang=en#training)
    - [Data Deletion and Retention](https://support.siera.ai/kb/general-faq?hsLang=en#data-deletion-and-retention)
- [IoT Devices](https://support.siera.ai/kb/iot-devices?hsLang=en#main-content)

    - [SIERA.AI S3](https://support.siera.ai/kb/iot-devices?hsLang=en#siera-ai-s3)
    - [SIERA.AI S2](https://support.siera.ai/kb/iot-devices?hsLang=en#siera-ai-s2)
- [Management](https://support.siera.ai/kb/management?hsLang=en#main-content)

    - [Asset Management](https://support.siera.ai/kb/management?hsLang=en#asset-management)
    - [Worksite Management](https://support.siera.ai/kb/management?hsLang=en#worksite-management)
    - [User Management](https://support.siera.ai/kb/management?hsLang=en#user-management)
    - [Alerts Management](https://support.siera.ai/kb/management?hsLang=en#alerts-management)
    - [Archive items](https://support.siera.ai/kb/management?hsLang=en#archive-items)
- [Checklists](https://support.siera.ai/kb/checklists?hsLang=en#main-content)

    - [Add Checklist](https://support.siera.ai/kb/checklists?hsLang=en#add-checklist)
    - [View Checklists](https://support.siera.ai/kb/checklists?hsLang=en#view-checklists)
    - [Edit Checklists](https://support.siera.ai/kb/checklists?hsLang=en#edit-checklists)
    - [Inspections](https://support.siera.ai/kb/checklists?hsLang=en#inspections)
    - [Manage Checklists](https://support.siera.ai/kb/checklists?hsLang=en#manage-checklists)
- [Reporting and Analytics](https://support.siera.ai/kb/reporting-and-analytics?hsLang=en#main-content)

    - [Inspection Reports](https://support.siera.ai/kb/reporting-and-analytics?hsLang=en#inspection-reports)
    - [Incident Reports](https://support.siera.ai/kb/reporting-and-analytics?hsLang=en#incident-reports)
    - [Notifications and Alerts](https://support.siera.ai/kb/reporting-and-analytics?hsLang=en#notifications-and-alerts)
    - [reports](https://support.siera.ai/kb/reporting-and-analytics?hsLang=en#reports)
- [Settings](https://support.siera.ai/kb/settings?hsLang=en#main-content)

    - [Account Profile](https://support.siera.ai/kb/settings?hsLang=en#account-profile)
    - [User Profile](https://support.siera.ai/kb/settings?hsLang=en#user-profile)
    - [System Settings](https://support.siera.ai/kb/settings?hsLang=en#system-settings)
    - [Dashboard UI](https://support.siera.ai/kb/settings?hsLang=en#dashboard-ui)
- [Pricing](https://support.siera.ai/kb/pricing?hsLang=en#main-content)

    - [Buying Options](https://support.siera.ai/kb/pricing?hsLang=en#buying-options)
    - [Service Regions](https://support.siera.ai/kb/pricing?hsLang=en#service-regions)
    - [Services Fee](https://support.siera.ai/kb/pricing?hsLang=en#services-fee)
- [Integrations](https://support.siera.ai/kb/integrations?hsLang=en#main-content)

    - [REST APIs](https://support.siera.ai/kb/integrations?hsLang=en#rest-apis)
    - [Custom Integration Services](https://support.siera.ai/kb/integrations?hsLang=en#custom-integration-services)
- [Partnerships](https://support.siera.ai/kb/partnerships?hsLang=en#main-content)

    - [OEMs](https://support.siera.ai/kb/partnerships?hsLang=en#oems)
    - [Resellers](https://support.siera.ai/kb/partnerships?hsLang=en#resellers)
- [IT](https://support.siera.ai/kb/it?hsLang=en#main-content)

    - [Cyber Security](https://support.siera.ai/kb/it?hsLang=en#cyber-security)
- [Asset Diagnostics](https://support.siera.ai/kb/asset-diagnostics?hsLang=en#main-content)

    - [Activity Logs](https://support.siera.ai/kb/asset-diagnostics?hsLang=en#activity-logs)

- [Default HubSpot Blog](https://siera-4241209.hs-sites.com/blog)

[![Chill listening crop-3](https://support.siera.ai/hs-fs/hubfs/Logo/Logo%20Only%20Navy%20w%20%20Color%20(.png).png?width=145&height=24&name=Logo%20Only%20Navy%20w%20%20Color%20(.png).png "Chill listening crop-3")](https://www.siera.ai)

Email: support@siera.ai Or Call +1-512-817-0702

Copyright © 2026, SIERA.AI

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://4241209.fs1.hubspotusercontent-na1.net/hubfs/4241209/How%20to%20change%20alert%20recipients.mp4",
  "dateModified" : "2022-06-01T16:29:31.350Z",
  "description" : "",
  "duration" : "PT1M4.939S",
  "height" : 720,
  "name" : "How to change alert recipients",
  "thumbnailUrl" : "https://4241209.fs1.hubspotusercontent-na1.net/hubfs/4241209/How%20to%20change%20alert%20recipients.mp4/medium.jpg",
  "uploadDate" : "2022-04-01T13:14:38.842Z",
  "width" : 1280
}
```