Support
Go back to SIERA.AI website
Submit Support Request
IoT Devices
General FAQ
IT
Installation and Setup
Training
Data Deletion and Retention
IoT Devices
SIERA.AI S3
SIERA.AI S2
Management
Asset Management
Worksite Management
User Management
Alerts Management
Archive items
Checklists
Add Checklist
View Checklists
Edit Checklists
Inspections
Manage Checklists
Reporting and Analytics
Inspection Reports
Incident Reports
Notifications and Alerts
reports
Settings
Account Profile
User Profile
System Settings
Dashboard UI
Pricing
Buying Options
Service Regions
Services Fee
Integrations
REST APIs
Custom Integration Services
Partnerships
OEMs
Resellers
IT
Cyber Security
Asset Diagnostics
Activity Logs
Back to home
Support
IoT Devices
General FAQ
IT
Installation and Setup
Training
Data Deletion and Retention
IoT Devices
SIERA.AI S3
SIERA.AI S2
Management
Asset Management
Worksite Management
User Management
Alerts Management
Archive items
Checklists
Add Checklist
View Checklists
Edit Checklists
Inspections
Manage Checklists
Reporting and Analytics
Inspection Reports
Incident Reports
Notifications and Alerts
reports
Settings
Account Profile
User Profile
System Settings
Dashboard UI
Pricing
Buying Options
Service Regions
Services Fee
Integrations
REST APIs
Custom Integration Services
Partnerships
OEMs
Resellers
IT
Cyber Security
Asset Diagnostics
Activity Logs
IoT Devices
Learn about device features and capabilities.
How to change to a WI-FI network on your device?
How to 'Reset' a device manually ?
What to do if my application on tablet stops working or gets crashed?
How to change language on your touchscreen?
How to access admin menu and how to find the software version?
How to manually update tablet software for your S2 or S3 device
How to use the admin menu
Not able to login after the recent software update.
SIERA.AI S3
How much maintenance is required for the S3 device?
Do you provide default configurations for the S3 system?
How long does it take to install S3 on a vehicle?
What brands of Forklifts / MHE is S3 technology compatible with?
What environments (temperatures) does S3 support?
How to set or change distance for an obstacle detection in a S3 Slow to Safe Stop unit?
How can the speeds be configured for an S3 Slow to a Safe Stop unit?
How to troubleshoot when no visual alerts are seen on S3 device?
How to troubleshoot S3 power failure issues?
How to update your S3 device firmware
How do I fix an S3 device beeping continuously?
How is S3 installed on a vehicle?
How does an operator use S3?
How much operator training is required for S3?
How to setup (pair) S3 cameras from S3's touchscreen
What are the key prerequisites for adding S3 to a forklift or other truck?
See more
SIERA.AI S2
How to troubleshoot device not charging issues ?
How to enable dark mode on your device?
How to set scan QR code or PIN as a default authentication on S2 for an operator?
How to assign S2 device to a vehicle?
How to power on and off the S2 touchscreen?
What to do if your S2 access control is not working correctly?
How do I assign my S2 device to a different asset?
Should the S2 be connected to keyed power or constant power?
How does an operator login to an S2 tablet to perform inspections?
What is S2 Access Control and how to use it?
Touch screen tablet Siera application hangs (spinning circle)
Tablet shows android permissions settings screen instead of the Siera Scout App
Scout login error message: "Only the original thread that created a view hierarchy can touch its views"
How does an operator use S2?
How to handle USB charging cable overheating or melting issue
How to Skip Inspection to start using the Forklift?
How to disable or lock an asset upon impact?
How to troubleshoot if your S2 tablet and access control relay disconnect sometimes
Why do I see SMS text messages on my touch screen tablet and how do I stop them?
Solidified black liquid on electronic components
How to unassign and reassign an asset?
How to install S2 on your vehicle (includes video and instruction manual)
How to do bluetooth pairing between an S2 and S3 device or Access Control Relay
How to unlock an asset using the SIERA.AI Tablet?
How can an operator review the checklist responses and correct them if needed?
See more